Hair & Beauty in Harrogate

Due to the large amount of last minute cancellations and no shows we have had to put a strict 48 hour cancellation policy in place.
Last minute cancellations (after 48 hours notice ) will be charged 50% of appointment service  cost, no shows are 100% of appointment service cost.
We appreciate your understanding with this matter.


The Phoenix Lounge can be found along Harrogate’s prestigious Prince Albert Row. Situated in the heart of the North Yorkshire spa town, our relaxed, air conditioned hair and beauty salon offers a wide range of treatments to suit every need.

At The Phoenix Lounge we’re passionate about making our clients look and feel their best. From the moment they arrive, to receiving our high standard of service, our clients are guaranteed to feel pampered and relaxed.

We have a friendly team of highly qualified hair stylists, who specialise in bespoke colour services, hair-up styles and hair extensions. Alongside the hair stylists we have two experienced beauty therapists, offering the latest skincare and beauty treatments available in the industry.

Meet the team

Salon Director / Salon Manager

Hi I’m Becky, business owner and Salon Director. I started in the hairdressing industry when I was 14, wher i worked as a Saturday girl. My love of the industry grew from there. When I left school, I had the privilege of working and training with one of the industry’s biggest companies. After building up my skills and experience I embarked on a new adventure, working on the cruise liners, in the hair salon, and travelling the world.

When I came back to Harrogate after having my two children, I had the opportunity to take over this beautiful salon, where we have created a relaxed, non judgemental all inclusive workspace. I offer all aspects of hairdressing on the salon floor including hair extentions and make-up. I am also a salon assessor, Label M ambassador, and London Fashion Week session stylist.

In my spare time I enjoy going to the cinema, spending time with my husband and children and my passion is travel, creating memories and new adventures.

Graduate Stylist

I am Ioana, originally coming from Transylvania, Romania. I started my hairdressing career back home in Romania, when I was 17years old. I worked in a salon, gaining experience and working a lot with wedding hair and even completed a ‘specialist in wedding hair’ course.

I moved over to the UK in 2018 to gain new experiences in life but also in my hairdressing career. I started at The Phoenix Lounge and have now finished my NVQ level 2 and work as a Graduate Stylist. I offer all aspects of hairdressing but most of my passions are Wedding Hair ( which I really love), Colour and Gents hair cutting. I also specialise in Kerastraight.

Other than my passion for hairdressing my second passion in life is spending time with my family and our two dogs Milo(Dachshund) and Scooby-doo (Pomeranian). We enjoy long walks on weekends and a nice British pint to finish off!! I also enjoy relaxing evenings watching movies, dancing, singing and having a good laugh, cleaning, eating chocolate and baking cakes.

Graduate Stylist

Hi I’m Emily and I am I graduate stylist at the Phoenix Lounge. I started my Hairdressing apprenticeship at college, Alongside that I was working within a salon gaining hands on experience, I’am NVQ level 2 qualified in hairdressing.

I have been lucky enough to have some great opportunities with some great companies helping building my practical skills. Including Sassoon and Neal and wolf.

I enjoy all aspects of hairdressing but I most enjoy Hair ups and being a part of someone wedding day.

Colour Technician

Hi, I’m Alex and I moved to England from Hungary in 2010 when I was 20 years old.

In 2017 I did my first qualification in hairdressing at harrogate college. After that I became an apprentice in a well known salon in Harrogate, where I gained my NVQ level 2.

I’m currently working through my NVQ level 3 here at the Phoenix Lounge.

I have two beautiful children, and on my weekends we like to bake and play board games

Apprentice Hairdresser

Hi my name’s Izzy and I’ve recently started my apprenticeship here at the Phoenix Lounge ! I did my work experience here for my level 2 Beauty Therapy college course and that’s when I decided u would also like a qualification in hairdressing as well. I’ve loved every minute here already and I can’t wait to continue on my hairdressing journey and see what other opportunities come my way:)

In my spare time i love to spend time with my friends and family. I have a big family of… girls!! I have 3 older sisters and an older brother and i’m an Auntie to 7 beautiful nieces, It can get a lot sometimes but i wouldn’t have it any other way!

Jessica Bailey
Self Employed Hairstylist
Jessica Bailey

Jess has recently joined the salon when her previous salon sadly closed its doors. We  would love to welcome all Jesses clients to The Phoenix Lounge, with appointments available Tue-Sat. (please book in advance tho, as with Jesses exceptional colour and cutting skills, she gets booked up fast!).

Please feel free to call reception on 01423 522530 for bookings.

Hair & Beauty Treatments


At The Phoenix Lounge we offer the latest Colouring and Cutting techniques including Balayage, Ombre and Fashion Toning. We are also proud stockists of brands such as Olplex and Kerastraight (a 3 month smoothing treatment).

Technical services also include the fitting of the highest quality Russian/Mongolian hair extensions.

Wedding packages including Bridal hair and make-up also available.

The Ottoman Rooms

Nestled in the heart of the beautiful Spa Town of Harrogate, North Yorkshire, The Ottoman Rooms is an oasis of calm – a place where you can leave the hectic world outside and notice the stress melt away.

Samantha Şentürk has over 30 years experience working as a Senior Therapist and Spa Manager in both the UK and overseas. Having graduated in Beauty Therapy from Bradford and Ilkley College in 1990, Samantha developed her skills working at The Swiss Hotel in Istanbul( one of the Leading Hotels of the World) as well as the award winning Ragdale Hall in Leicestershire.

During Samantha’s career, she has continued to attend regular postgraduate training to ensure her clients are receiving the very best the Beauty Industry has to offer.

In 2010, Samantha attended an intensive course at the prestigious Thai Massage School in Chiang Mai, Thailand. Most recently, Samantha has completed both a CACI and an Environ course to offer the latest advances in non-surgical treatments that really make a visible difference to her clients skin.

Monthly Clinics

Once a month we have:

Permanently Beautiful: Lorette offers the latest techniques in permanent cosmetics. Specialising in Eyebrows, Eyes and Lips. With over 18 years experience Lorette is constantly upgrading her skills.

Advanced Aesthetics: Clare is our Advanced medical practitioner with years of experience in the Aesthetic industry. She is focussed on slowing down the effects of ageing gradually giving you a natural and beautiful appearance.


For a full list of our treatments and price list, please click on the link below.

Book an appointment

Address: Prince Albert Row, 73 Station Parade, Harrogate, HG1 1ST

Mon: Closed
Tue: 9:30am-6pm
Wed: 9:30am-6pm
Thu: 9:30am-8pm
Fri: 9:30am-6pm
Sat: 9am-4:30pm
Sun: Closed
Closed Bank Holidays

© The Phoenix Lounge

Company Number: 08287705